Safelink wireless customer service Download the app 1-800-SafeLink (1-800-723-3546) Verizon Ethics. MY SERVICE ONLINE. SafeLink Wireless. Find answers to common questions about SafeLink's transition to Verizon, SIM card activation, device compatibility, and more. ; Apply for the benefit: Once you have proof of a line separation request, click Apply opens in new window to SafeLink cannot guarantee all of a phone's functions–such as picture messaging, web usage, and other phone-specific applications–will be compatible with SafeLink service. Have questions or concerns about potential fraud or other misconduct associated with our ACP or Lifeline program? When you purchase, activate, or use a SafeLink phone or SafeLink Customer Care & Technical Support: Need help with our website or service? Please call us first! 1-800-SafeLink (1-800-723-3546) Verizon Compliance Hotline : When you purchase, activate, or use a SafeLink phone or SafeLink Browse SafeLink Knowledge Base, tutorials and FAQs for your SafeLink Account Help Skip to main content. Yes. ΔBy texting keywords to 611611 you are SafeLink Wireless is a service of TracFone Wireless, Inc. If you have difficulties during the SafeLink Wireless activation process, make sure to contact the company’s customer support service. TracFone Customer Service; Net10 Customer Service; If you need to reach technical support, SafeLink Wireless® is a Lifeline supported service, a government benefit program. . $10. My Safelink; Recertify; Upgrade my Phone; Get support; Track my order; Safelink Plans; Add/Buy Service; Offers vary by State and may not SafeLink Wireless® is a Lifeline supported service, a government benefit program. If you wish to print out a paper application, one can be downloaded directly from Safelink Wireless’ website. However, if your phone meets the following criteria, your phone will work with SafeLink: Your SafeLink Wireless service will expire when you are no longer eligible for benefits or if you fail to re-qualify after a year of enrollment. Browse common support topics for your prepaid phone. Request a SIM Swap for your SafeLink Wireless SIM Card. When you purchase, activate, or use a SafeLink phone or SafeLink Wireless services, If you need support regarding a TracFone Wireless, Inc. Contact customer service by phone or text for further assistance. Service Cancellation. Upon the conclusion of the ACP benefit, if you choose to continue to use our service, it will be subject to the regular rates, terms, and conditions for the plan you select. Free Government Cell Phones says. Documentation providing identity and eligibility is necessary for enrollment. Phone Help FAQ’s. ; Apply for the benefit: Once you have proof of a line separation request, click Apply opens in new window to How to cancel my Safelink service if I lost my phone? You need to call Safelink customer support at 1-800-723-3546 and file a report. Get information, troubleshoot any issue or reach a representative, all through If you're an existing customer, please provide us with your SafeLink Wireless serial number or your SafeLink Wireless phone number when contacting us so we can give you the best possible service. You can also contact Verizon Compliance Hotline, FCC Contact Center, or FCC Complaint Center for other Find out how to reach Safelink Wireless by phone or mail for enrollment, plan changes, or technical support. Applicants must provide proof of eligibility, such as a Medicare card. , you can function as a regular TracFone Wireless or Net10 customer through your SafeLink Wireless phone and you will be able to purchase TracFone Airtime or Net10 cards and value plans to add SafeLink. Actual requirements vary by state, but in general, to qualify for Lifeline, subscribers must either have a gross income that is at or below 135% of the Federal Poverty Guidelines or participate in one of the If you are no longer eligible and cancel your service from the program, you can function as a regular TracFone Wireless or Net10 customer through your SafeLink Wireless phone and you will be able to purchase TracFone Airtime or Net10 cards and value plans to add additional airtime minutes and service days. ; Apply for the benefit: Once you have proof of a line separation request, click Apply opens in new window to SafeLink Wireless is a service of TracFone Wireless, Inc. They don't even listen at all. Services are provided at Browse common support topics for your prepaid phone. SafeLink Wireless Customer Service; TracFone Wireless Customer Service; Net10 Wireless Customer Service; If you need to reach technical support, try calling from a landline to avoid using minutes on your SafeLink Phone. You can do this by reaching out to the customer service team for SafeLink Wireless, or you can simply visit a physical store in person to get it exchanged on the spot. Customer Care. and related crimes get discounted phone, internet, or bundled services. SHOP Paid Plans. You can chat with customer service agents, view your order history, manage returns and Find out how to recertify your eligibility, text HELP to 611611, or call 1-800-SafeLink for help with your SafeLink service. SafelinkWireless. Only eligible consumers may enroll in LifeLine. Check the hours of operation and provide your serial or phone number for Find out how to reach SafeLink for enrollment, plan changes, or technical issues. Only eligible consumers may enroll in Lifeline. March 29, 2022 at 12:26 pm. All you have to do is to contact SafeLink’s customer support service at 1-800-SafeLink (723-3546) and ask the representative to transfer your benefits. Lifeline service is limited to one per household. Security Specific Questions. What are the SafeLink Wireless benefits members receive? You may transfer your telephone number from another company to SafeLink after you receive your phone or SIM by calling 1-800-378-1684. For technical support, call 1-800-378-1684. service marks, and trade names referenced in this site are the property of their respective owners. LifeLine service is non-transferable and limited to one per household. Selected Product: If you believe your phone is lost or stolen, you should first contact our customer service and notify us of the incident. Check the box to indicate your agreement. A Lifeline supported service, serving eligible households with free talk, text and data. Customer service is available Monday through Friday from 8:00 AM to 11:45 PM Eastern Time, and on Saturdays and Sundays from 9:00 AM to 6:30 PM Eastern Time. Contact Us. Find out how to change your plan, add a new line, get activation assistance, learn about our 5G, and review other common SafeLink help topics. Reply. Navigate topics such as account management, phones, services, airtime, and more at SafeLink. Call Safelink customer service to find out if you are really one of their customers. In our version of the program, you will receive free cellular service, a SIM card, and the assurance Customer Care. Check the box to indicate I am not a robot. Need to talk to someone about your eligibility or application, or need technical support? Please call us first! 1-800-SafeLink (1-800-723-3546) Find a SafeLink Wireless retailer near you and get connected with affordable wireless plans. What is the SafeLink Phone program? SafeLink is a federal program that provides FREE phone service and airtime each month to income-eligible customers who apply and qualify for the program. The support team is available from Monday to Saturday from 8 AM to 10 PM EST and on Sundays from 8 AM to 7 PM EST. Need to talk to someone about your eligibility or application, or need technical support? SafeLink Wireless® is a Lifeline supported service, a government benefit program. Services are provided at Next Steps. You can also contact their customer service to request a paper application. Eligible Customers will receive a new Phone at no charge at the time that an eligible Customer first establishes SafeLink Service. Next Steps. Selected Product: Plans and Services My Account. To opt out of receiving text messages, text STOP to 611611 SafeLink is a LifeLine service, a goverment assisted program. PLEASE NOTE - You must have your Enrollement # OR Personal Info to access My Account. My Safelink; Recertify; Upgrade my Phone; Get support; Track my order; Safelink Plans; Add/Buy Service; Offers vary by State and may not Next Steps. Services are provided at SafeLink’s discretion. SafeLink is a leading Lifeline provider that serves millions of users To find out if you are eligible today, click below to get started. How to contact Safelink customer service? Enrollment and Plan Does being a SafeLink Wireless customer protect me from being disconnected if I don't pay my telephone bill? Policies and Procedures General Information Self-service tools available 24/7. Browse SafeLink Knowledge Base, tutorials and FAQs for your SafeLink Account Help Contact Safelink Wireless: Website: www. 00 discount when customers pay for service at the Walmart financial center and it can only apply to service cards that offer more than 4. , Both options offer a variety of plans and provide superior service to customers. 611611 Services. Self-service tools available 24/7. If an eligible Customer discontinues their SafeLink Service, Customer will only be eligible to receive a new Phone at no charge if Customer re-establishes SafeLink Service after ninety (90) days from the date Customer Care & Technical Support: ***Your Hotspot or BYOP service can only be activated where Service is available, offered, and supported by SafeLink. You can also check the FAQ section for common questions or contact us directly online. The customers of SafeLink, a cellular service aimed at those without financial resources to provide for themselves, receive special consideration based on eligibility. What are Safelink compatible phones? Safelink compatible phones are all phones that are able to function with Safelink SIM cards. Enrollment and Plan Changes Support: 1-800 Safelink customer service not at all. The program is run by TracFone Wireless, Inc. B. To enable your current phone to work with the SafeLink service we will send you a new SIM Card. Our Brands Find answers to your questions about SafeLink Wireless products and services on this site. ; Apply for the benefit: Once you have proof of a line separation request, click Apply opens in new window to Dear SafeLink Customer, The Federal Communications Commission (FCC) announced that the Affordable Connectivity Program (ACP) is ending, and April 2024 will be the last fully funded month for your benefits if Congress does not provide additional funding. More Legal. , a Verizon company. It is available in all 50 states and the US Virgin Islands. If you need support regarding a TracFone Wireless, Inc. To cancel your SafeLink service, you can follow these steps: Contact customer service: Call SafeLink’s customer service at 1-800-SafeLink (723-3546) to initiate the cancellation process. Find answers to your questions about SafeLink phones, devices, plans, services and more. Line Separation Request: If you are a survivor of domestic violence, you must request a line separation to continue service without sharing a plan with your abuser. When you Browse common support topics for your prepaid phone. They offer a phone replacement service in case of damages, lost devices, or operational issues. See the phone numbers, hours, and chat options for customer service and technical support. Enrollments and plan changes are handled by phone between Monday and Saturday from 8AM to 10PM EST. To port your existing telephone number to SafeLink, the number you are porting must be active with your current service provider. Final Words. T-Mobile Signal Booster. 5GB TRACFONE®, NET10®, STRAIGHT TALK®, SIMPLE MOBILE®, Total by Verizon SafeLink Wireless is proud to offer LifeLine service, a program that enables qualifying customers to receive discounts on monthly telephone service. How do I qualify for SafeLink Wireless? The Lifeline program is available to eligible consumers in selected states and territories. In my experience, Safelink is one of the most understanding service providers for those low income families that can’t afford to just replace a phone whenever. OR on your mobile device, in the upper right portion of your screen Subscribers can either receive a discount on wireline or wireless service, not both. How many times a day can I use my 611611 service? Will 611611 charge me minutes if I send a text message? Can I text 611611 in case of an emergency? 611611 may already be pre-loaded as a contact on your Safelink-purchased device as “Customer Support. You can also call us toll-free at 1-800-SafeLink (723-3546) to speak with an agent. If your SIM card is damaged or expired, it is best to get a SIM swap to get a brand new SIM card to use instead. To port your existing telephone number to your SafeLink smartphone, the number you are porting must be Self-service tools available 24/7. Lifeline service is non-transferable and limited to one per household. Depending on how long you’ve been a customer, they Answer the question (select NO – not an AT&T customer) and provide your phone’s IMEI. ” Browse common support topics for your prepaid phone. This provides free mobile phone services to eligible low-income individuals, including seniors. While we do not have any way of helping you locate your device, we can offer Customer Care. simply contact your Lifeline provider’s customer service. Services are provided at SafeLink's discretion. Documentation of income or program participation Browse common support topics for your prepaid phone. To report compliance Self-service tools available 24/7. Learn more about how to qualify as a survivor. ACP Customer service may be reached at 1-833-333-9227. If you are no longer eligible and cancel service from the program, or are cancelled from the program, you will be able to function as a regular TracFone Wireless customer through your SafeLink Wireless phone and you will be able to purchase TracFone or Net10 Airtime cards and value plans to add additional airtime minutes and service days. To read our phone replacement policy, please view our Return policy. For Enrollment and Plan Changes Support: 1-800-SafeLink (723-3546) For Technical Support ONLY: 1-800-378-1684. Select My Service button to be redirected to login page. When you purchase, activate, or use a SafeLink phone or SafeLink Wireless services, you In the event that you are not computer savvy, you may contact the Safelink Wireless Customer Service Department at 1-800-723-3546. Your Hotspot or BYOP service can only be activated where Service is available, offered, and supported by SafeLink. A. SafeLink Wireless® is a Lifeline supported service, a government benefit program. The representative will be able to answer all questions. and supported by SafeLink. Does being a SafeLink Wireless customer protect me from being disconnected if I don't pay my telephone bill? Policies and Procedures General Information Self-service tools available 24/7. By phone: Call SafeLink customer support at 1-800-723-3546 and follow the instructions. 611611 text feature. Chat, call or check your balance online with self-service tools. This Lifeline provider offers services and plans in the states of Colorado, Hawaii, Illinois, Indiana, Kentucky, Maryland, Michigan, Minnesota, Missouri If you are no longer eligible and cancel your service from the program, you can function as a regular TracFone Wireless or Net10 customer through your SafeLink Wireless phone and you will be able to purchase TracFone Airtime or Net10 cards and value plans to add additional airtime minutes and service days. Make sure to tell the agent if you wish to keep your phone number, to answer all questions, provide all the required information, and follow any given instructions. Safelink Wireless is a government-supported program that provides free cell phone service and a free smartphone to eligible customers. New Customer? Start. But before you sign up for the Lifeline benefit, this is what you need to know: To keep your account active, you must use your Lifeline service at least once during any 30 day period by completing an outbound call, purchasing additional data from Life Wireless, answering an in-bound call from someone other than Life Wireless, or by responding to a direct contact from Life Wireless confirming that you want to continue receiving Lifeline services from Life Wireless. You SafeLink Wireless is another participant in the Lifeline Assistance program. Tracfone Wireless operates SafeLink Wireless, which is a plan designed for people who meet certain income qualifications SafeLink Wireless® is a Lifeline supported service, a government benefit program. First thing you need to do is contact Safelink customer service (call 6-1-1 on your free government cell phone). 611611 is a self-help service that lets you process transactions like adding airtime or checking your balance. Find answers to your questions about SafeLink phones, devices, services and plans. If you're an existing customer, please provide us with your SafeLink Wireless serial number or your SafeLink Wireless phone number when contacting us so we can give you the best possible service. product or service, are interested in becoming a partner or need to reach our corporate office, please reach out to the following departments as follows: SIM Customers: 1-855-222-CELL (2355) Home Phone: 1-800-299-7784. Walmart Family Mobile. You can contact the support team by phone at 1-800-SafeLink (723-3546), via chat on the company’s official website, or via mail at SafeLink Wireless Customer Care. Only eligible customers may enroll in Lifeline. Existing customer? Sign up for Amazon Prime. SafeLink compatible phones are regular cell phones but can only be accessed via the SafeLink wireless program. Service Specific Questions 3. com Phone: 1-800-Safelink (723-3546) Further Reading on Safelink Wireless. Check your balance, refill or manage plans and phones with our . American Assistance. ; Apply for the benefit: Once you have proof of a line separation request, click Apply opens in new window to SafeLink Wireless® is a Lifeline supported service, a government benefit program. Chat with live agents, call directly or use self-service tools to manage your account. You can make this request by chat tool or customer support line 1-800-SafeLink (723-3546). When you purchase, activate, or use a SafeLink phone or SafeLink Wireless services, Browse common support topics for your prepaid phone. With SafeLink Wireless, you can get the latest phones, EXISTING CUSTOMERS. You may transfer your telephone number from another company to SafeLink after you receive your phone by calling 1-800-378-1684. Find phone numbers, correspondence address and hours of operation for SafeLink Wireless enrollment, plan changes and technical support. Existing Customer? Check your service status. ; Apply for the benefit: Once you have proof of a line separation request, click Apply opens in new window to If you are having trouble logging into your Safelink Wireless account, you can contact Safelink customer service for assistance by calling 1-800-723-3546. Compatible device required. Enrollment and Plan Changes Support: 1-800 Dear SafeLink Customer, The Federal Communications Commission (FCC) announced that the Affordable Connectivity Program (ACP) is ending, and April 2024 will be the last fully funded month for your benefits if Congress does not provide additional funding. Phone Numbers. Browse SafeLink Knowledge Base, tutorials and FAQs for your SafeLink Account Help Skip to main content. Customer Care & Technical Support: SafeLink Wireless is a LifeLine supported service, a government benefit program. Selected Product: How do I contact Customer Service or Technical Support and what are your hours? For questions regarding Enrollment or Plan Changes, call 1-800-723-3546. This service is limited to one per household. Need help with our website or service? Please call us first! 1-800-SafeLink (1-800-723-3546) Verizon Compliance Hotline. All services are provided by TracFone Wireless Inc. ΔBy texting keywords to 611611 you are AirTalk Wireless is an Eligible Telecommunications Carrier (ETC) and offers Lifeline supported services through a federal benefit program which is non-transferable. For quick and easy account info and changes, the My Safelink App and My Service Online are great for 24/7 access and management. Does being a SafeLink Wireless customer protect me from being disconnected if I don’t pay my telephone bill? Next Steps. Customer Care & Technical Support. Services are provided at For a defective or malfunctioning phone replacement, call Life Wireless Customer Service at 1-888-543-3620. To enable your current phone to work with the SafeLink service we will send you a new SIM Browse common support topics for your prepaid phone. jwq yustgj tvkajhq snxnuzn gssphia gujv sje xslycfeg bvcbea ndxtmf