Citibank military customer service. Please send us an email to accountservicespuertorico@citi.
- Citibank military customer service General Card Use and Reconciliation Procedures Reporting a lost or stolen card. If your company has not defined SAM (Service Access Managers) yet, please find below the corresponding form. Online with Citibank Account Online: Check your balance with your Citibank Account Online. Contact Us | 4 Contact Best Buy for customer support, inquiries, and assistance with orders. How to Talk to Citibank Customer Service by Phone. If you need assistance at any time, whether it's with your Citibank login or you've waited too late and need to pay your account balance quickly, there's a cardholder services number you can call. When you are preparing to use your new card, please read What To Do When I First Receive My New Card . Search available opportunities . Never resolved my issue. Where Is the Citibank Corporate Office Headquarters? Chat / Message service is available only in English. Citibank NA UAE is registered with Central Bank of UAE under license numbers BSD/504/83 for Al Wasl Branch Dubai, 13/184/2019 for Mall of the Emirates Branch Dubai, BSD/2819/9 for Sharjah Branch, and BSD/692/83 for Abu Dhabi Branch. May 10, 2024 · For accounts opened before active-duty service, Citi offers a 0% APR during active duty. If you are outside the U. Follow the instructions in that letter. 00. It also didn’t give this customer the rest of his money. The easiest way to request benefits is to contact its Military Response Unit at 877-804-1082 and speak with a customer service representative. CITI Travel Card account. Add to that, Citibank said that when I called customer service, that I cannot be verified through PHONE, WORK, or ANY OTHER MEANS and send me a LETTER like its the stone age. citidirect. , call collect Customer Service number on back of your card 1 Activate your card by completing the ‘Card Receipt Verification’ process and establishing your PIN. How To Contact Citi by Phone If you want to contact Citi by phone but don't want to waste time sitting on the line, or You can contact us if any support is required when filling this form. You can contact Citibank customer service at 1-888-248-4226. Telephone, Fax & Email Feb 14, 2023 · Ways to Avoid Monthly Service Fee: Maintain a combined average monthly balance of $10,000+ in eligible linked deposit, retirement and investment accounts. Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Collect/Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Collect/Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. Citibank N. Defense Travel Management Office 4800 Mark Center Drive Suite 05E22 Alexandria, VA 22350-9000 571-372-1300 Customer Service Representative Interview questions at Citibank (Citi) Commonly asked questions, as reported by candidates General customer service questions, how to address difficult customers and deescalate situations. com Customer Service Virtual Agent: 1-800-200-7056 From Outside the U. By phone: Call Citibank at 1-888-574-1301. Account Statement If you have an Individually Billed A training request form [citidirect. Citi Priority Collect Number. Citi's leadership team comprises our Executive Management Team and Board of Directors. , call Citi collect at 904-954-7850. Please send us an email to accountservicesjamaica@citi. TDD/TTY for the Hearing Impaired. D. Nov 29, 2024 · You can reach the Citibank credit card customer service by: Accessing their website or the Citi Mobile App and sending them a message. The most valuable Citibank credit card military benefits 1. Mar 25, 2024 · It does not indicate the availability of any Citi product or service. Its hours of operation vary by location, but most offices are open from Monday to Friday, 8 am to 6 pm. or Citibank N. This guide on how to solve a customer service problem will help you resolve most problems with Citibank's exchange rate for wire transfers in foreign currency includes a commission for the currency conversion service. 4/2012 I. Watch for your 2025 benefits enrollment confirmation statement and review it carefully. Citi also offers day-long hands-on training from a Citi instructor for APC classes of up to 20 participants in Washington, DC, Norfolk, VA, Wilmington, DE, Jacksonville, FL, and O’Fallon, MO. 1-800-347-4934. innovation and value for Customer Service number on back of your card BEFORE YOU TRAVEL 1 Ensure your card account is open/active. Customer Service. Citi is an established advisor in M&A transactions, book runner for debt and equity issuances, arranger for syndicated loans and lender. Mar 28, 2013 · Citi and Arc Design and Citibank are registered service marks of Citigroup Inc. As one of the leading securities firms, Citi serves all major institutional investment companies in Germany. , call Citi at 757-852-9076. You can contact the appropriate Customer Service representative by calling the number on the back of your card or by visiting the Citi website Contact Customer Service page. Cards that have been reported Where do I get help? For questions and issues that involve your CITI Bank account, call the travel card bank directly at 800-790-7206 (INCONUS) or 904-954-7850 (OCONUS) for questions or to report a lost/stolen card. Citi offers benefits and protections under the Servicemember Civil Relief Act for eligible active-duty service members, including reduced interest rates and more. com offers a range of financial services including credit cards, banking, mortgages, and personal loans. Over the last couple of years, the quality of their online products has been VERY bad. Customer Service If you believe your account may have been used fraudulently, please contact Citi Customer Service: 1-800-950-5114 Outside of the United States, call Citi collect at 1-605-335-2222 For TTY: Use 711 or other Relay Service 24 hours a day, 7 days a week The non-variable APR for purchases qualifying for the Military Clothing Plan is 0. Call the Citibank customer service department at (888) 248-4226. Salary information comes from 26 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. 1 You will earn 10 ThankYou Points for each $1 spent on hotels, car rentals, and attractions when you use your Citi Strata Premier Card to book them through the Citi Travel site via CitiTravel. com] can be found in Citi’s Learning Center. Further, Citi is one of the most successful issuers Access your Citibank account online to manage your finances and credit card services. Lost or Stolen Credit Cards. Citi International Personal Bank is registered in Jersey as a business name of Citibank N. He acted like I don't understand English, and started saying the same thing like he lost his mind. Writing them a mail at the following address: Citibank Customer Service P. About Customer Service If you believe your account may have been used fraudulently, please contact Citi Customer Service: 1-800-950-5114 Outside of the United States, call Citi collect at 1-605-335-2222 For TTY: Use 711 or other Relay Service 24 hours a day, 7 days a week Log in to Citi Commercial Cards to manage your business expenses and travel. , Jersey Branch is P. com Customer Service Virtual Agent: 1-800-200-7056 From Outside Citi's Corporate Card Customer Service is on hand to help 24 hours a day, 7 days a week throughout the year. Other acceptable payment options available to Defense Government Travel Card clients include: Mailing Payment to Citi; Pay By Phone; Online Payments; Wire Payments Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. Jun 23, 2023 · You can reach the Citibank credit card customer service by: Accessing their website or the Citi Mobile App and sending them a message. com for more information. URL: https://cardactivation. To discuss benefit details, Call Citi’s military specialists 24/7 at 877-804-1082 in the U. ‡ Available only at Army & Air Force Exchange Service and participating Marine Corps Community Service and Navy Exchange facilities. There is a $25 service charge for expedited cards. Contact Citibank, N. A POA is unique in every situation and must be given in writing Official travel for the Department of Defense just became easier with the Citi Department of Defense Travel Card. SAM Local Account. Aetna: 1 (800) 545-5862 | Anthem: 1 (855) 593-8123 | Health Advocate: 1 (866) 449-9933 A checking account is a bank account that lets you deposit and withdraw money at ATMs or Citibank branches. Speak to the live representative. Basic Banking: Minimum Opening Deposit: Regular or Interest Checking: $0; Citi Savings: $100; Monthly Service Fee: $12. Request Dec 27, 2023 · Citi offers a variety of financial services, including credit cards, banking, investing, lending and wealth management. com. Cardmembers earn 2% cash back by earning 1% cash back on purchases, plus an additional 1% cash back as they pay for those purchases. Oct 6, 2023 · Citibank servicemembers customer service (Military) The Servicemembers Civil Relief Act (SCRA) offers protections to U. Welcome to the Citi Department of Defense Travel Card Program Citi Customer Service Center toll-free number: 1-800-200-7056. 37 per hour for Global Escalations Specialist. : 1-757-852-9076 Information above appears on the back of your card. I have been a long time Citi customer. Footnote: * To ensure quality service, calls are randomly monitored and may be recorded. Ensure your card has been activated by completing the ‘Card Receipt Verification’ process and that you have established and know your PIN. com or 1-833-737-1288 (TTY: 711). and 605-335-2222 if you’re overseas. Enter your account, Social Security, or tax payer read full answer If you are calling as a Program Administrator, when asked for card number please type the following code instead: 87 53 92 47. Training for HL2 and HL3 APCs Jan 3, 2022 · Cardholders can also call the Citibank customer service number on the back of their card and use the self-service automated telephone system. Manage your Citibank accounts online, view balances, transfer funds, pay bills, and more. No. 4 days ago · You can request Citi military benefits if you acquired a Citi Strata Premier card (or any Citi credit card) before active duty and after September 2017. Please call with questions regarding your Citi credit card or Citibank Debit MasterCard account. citi. You can call customer service at 1 800 285 1709 and select option 1. opportunities . 1-888-275-2484. To reach the Citi Customer Service Center, call 1-800-200-7056, 24 hours a day, seven days a week, every day of the year. You must also have the routing number available. com: If you have your My Best Buy® Credit Card saved as a payment method in your My Best Buy account, you can enable access to view your balance. 00%. to 8p. APC and Citi immediately. Enter your account, Social Security, or tax payer ID number. Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Therefore, no expectation of privacy is to be assumed. Contact your APC or Citibank for ques-tions/problems while traveling. Citibank in Mesquite, TX is a financial institution that offers a range of banking services to individuals and businesses. Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your application, or set up alerts. View a list of all our leaders and read their profiles. Cardholders will receive an email like the below email. I asked the guy to terminate the card since I don't use them, but he refused to cancel my card. Citi will waive associated credit card fees, including annual fees, along with interest charges, for active-duty service members. SAM New York Account. You can make a payment using a valid checking account. Outside the U. General Overview This guide is intended to assist the APC with the day-to-day execution and Citi Priority Main Customer Service. You will be transferred to a Customer Service agent directly. 2 You can choose between an Access Checking or Regular Checking account, depending on your banking needs. , call Citi collect at 1-904-954-7850. 1-210-677-3780. Agency Program Coordinators (APCs) are the primary points of contact for travel card information. A. Box 6500 Sioux Falls, SD 57117 Horrible Customer Service. Cards that have been reported Citibank Online provides a secure platform for managing your Citi account, paying bills, and accessing exclusive rewards. Citibank may waive the annual fee if you contact customer service at (800) 950-5114 and request a fee waiver. TTY: Use 711 or other Relay Service. CitiPhone Banking ® Call for account information and service 24 x 7 *. With a focus on providing traditional banking products such as savings accounts, checking accounts, and loans, Citibank aims to meet the financial needs of its customers. For advice about your specific circumstances, you should consult a qualified professional. For more information, please login or call Citi Customer Service at 1-800-950-5114 (For TTY: Use 711 or other Relay Service). After Travel: Check-In with the new APC. Citibank may waive your annual fee if you call and make a case for financial hardship. As an eligible military member, you can have all of your credit card fees waived. Whether you’re looking to maximize travel rewards, earn cashback, or enjoy top-tier benefits with no annual fees, Citi’s lineup of cards can make a solid addition to your Military servicemembers and veterans are highly valued members of Citi's diverse culture. Citibank® MasterCard® or Visa® 1-800-950-5114. • Prior: Provide cardholder’s previous name (first, last, MI), rank/grade and military status. Average Citi Customer Service Analyst monthly pay in Singapore is approximately $5,140, which is 12% above the national average. No foreign transaction fees on purchases. , call Citi Just call Citi customer service number on the back of your card and follow the prompts. In the U. enables Citi to achieve its day to day operational and long term growth goals. The Costco Anywhere Visa ® Card by Citi provides cardmembers with some of the following benefits:. Outside of active duty, standard variable APRs and rates apply. , call Citi at +1-904-954-7850. The address of Citibank N. Protecting your account information is one of our priorities, therefore, to access to the CitiService customer service center, you must be authorized by the Service Access Manager delegated by your company. Your Citi® Commercial Card is On Its Way Account ending 0095. TECHNOLOGY: Citi’s Technology teams . Waived fees. Citi applies military benefits to those who are on active duty, for credit cards acquired prior to active-duty service and after September 2017. 50 for a Citi Savings account not linked to a Regular Checking Address. Service is the foundation that . This coverage is not available to CITI® Purchase Card and CITI® Fleet Card accountholders. General Account Information. Learn more today. If your card has been lost or stolen contact us as soon as possible on 13 24 84 or +61 2 8225 0615 if calling from overseas. Keep receipts for all reimbursable expenses incurred for your records. You can also temporarily lock your card using using the Citi Mobile ® App or Citi Online. Citi is authorized to give account information to the DoD Travel Card client or to a person authorized to act on his/her behalf ONLY if a Power of Attorney (POA) is on file. Sep 30, 2015 · Fraudulent charges went through on a Citibank customer’s Citi Costco Visa, but Citibank wouldn’t help. , call collect APC and Citi immediately. military members. in Customer Service . Change of Address • New Billing Address: Provide cardholder’s new address where future bills should be sent. where their techs seem to have little or no training in the product and can only follow 24/7 customer service support; How to Apply for a Citibank Defense Travel Card. Average Citi hourly pay ranges from approximately $15. 00 and 20. This system is "FOR OFFICIAL USE ONLY," and is subject to monitoring and recording to the extent permitted by law and/or regulation. Transfers made in foreign currency have a $500,000 per-transaction limit when initiated online. Customer Service number on back of your card BEFORE YOU TRAVEL 1 Ensure your card account is open/active. For instance, Elan requires calling and talking to a live CSR to add your card to a mobile wallet; Citizens requires calling and talking to a live CSR if you want to opt out of their default (Citizens-friendly) marketing/data sharing settings. 1 You’ll earn 4% cash back rewards on eligible gas and EV charging credit card spending worldwide, including gas and EV charging at Costco, for the first $7,000 per year and then 1% thereafter Citi. Learn more today Cards delivered this way must be signed for. Non-expedited cards take about 7-10 business days to process. If you do not have the card number, you can enter # each time the system prompts you for the account number. citibank military travel card customer service Many Countries Have Compulsory Military Service for Men After 1 Comment / ACADEMIC WRITING TASK 2 , GENERAL WRITING TASK 2 / By IELTS FEVER / 06/05/2016 When I call customer service they cannot tell me why the transactions are not being honored and simply offer to conduct another attempt at a balance transfer. Questions? Call your Citi Health Concierge. Out of Frankfurt, Citi Germany serves companies, institutional investors and government agencies. Cards that have been reported Citi Customer Service | Traveler Line | 1-800-200-7056 or 1-757-852-9076 (toll-free) Citi Client Services | Agency Program Coordinator Line | 1-866-670-6462; DoD Travel Program Forms & Resources [citibank. Aug 26, 2024 · The holidays are hectic! Make life easier with everyday support from Citi Benefits. Unfortunately Citi does not accept debit cards as a method of payment. • New: Provide cardholder’s new name (first, last, MI), rank/grade and military status. Credit Card Online Support. The Customer Service option is located in the navigation frame at the top of the screen. indicating your name and phone number in order to be contacted. the Citi Customer Service Center. Once you open a checking account, you can make online payments, transfer funds to other accounts and deposit checks through the Citi ® Mobile app. Visiting your local Citibank branch. This option allows you to report any problems you may be having, request investigations, or communicate with our Customer Service area 24 hours a day. After three entries of #, you will get a CITI Customer Service Representative. Terms and conditions apply. See Assistance and How to contact Citi section. 1 American Airlines AAdvantage ® bonus miles are not available if you have received a new account bonus for a Citi ® / AAdvantage ® Platinum Select ® account in the past 48 months or if you converted another Citi credit card account on which you earned a new account bonus in the last 48 months into a Citi ® / AAdvantage es. Read on to learn all your options for contacting Citi customer service fast. Remember that all calls to our IVR *Interactive Voice Response and Customer Service Representatives are toll free. $4. Account Statement If you have an Individually Billed Citi Customer Service Center. Operations, Sales and Customer . Account Statement APC and Citi immediately. I’ve had it since April 2020, been AD Army since Jan 2016, and have had MLA applied to the account from day one of having it. com 2 days ago · DTS will be unavailable for a scheduled DOWNTIME Release deployment on Monday, December 23, 2024 from 2100 ET to 0100 ET on Tuesday, December 24, 2024. Citi Commercial Cards Citi Customer Service Center. 9925427 USPB Customer Service [L4] 1; MS_Level_5. C. General Services Administration Federal Government commercial cards program. is incorporated with limited liability in the USA. 1- 888-CITIBANK. Common carrier means any scheduled airline, land or water conveyance licensed for the transportation of passengers for hire. Source: bing. Choose between convenient self-service automated options or request to speak with a customer service representative. com] A/OPC and Citi immediately. Please send us an email to accountservicespuertorico@citi. , please call 1-800-790-7206. com 6 days ago · If you have questions about Citi’s military benefits, you can contact the Citi SCRA customer service team at 877-804-1082 or email militaryorders@citi. Horrible Customer Service. Oct 25, 2024 · This process will get you in contact with a live Citibank representative who should be able to answer your questions or direct you to the appropriate department. com Customer Service Virtual Agent: 1-800-200-7056 From Outside Welcome to the Citi Department of Defense Travel Card Program Citi Customer Service Center toll-free number: 1-800-200-7056. com indicating your name and phone number in order to be contacted. If you’re already a Citigold client, please contact us at 1-888-248-4465. 1 Get 2. If you need Citi customer support, there are many ways to contact the company. * Online with BestBuy. He never provided his name and started being rude after I asked his name. Your card may have additional benefits other than these listed above. Here are your additional choices for requesting We would like to show you a description here but the site won’t allow us. Coverage for checked baggage and carried-on items is up to $1,500, which is the maximum CITI Customer Service can be reached at 800-790-7206 (CONUS) or 904-954-7850 (OCONUS). ** Your Interest Charges may be temporarily reduced based on military activation or deployment. , used and registered throughout the world. This service will enable all program participants to obtain information and resolve problems associated with the GTCC program. Questions about Citigold? Submit a request to be contacted by a Citi representative. Speak with a designated Client Service Officer in Italian, English, Spanish, French, German or Portuguese. With the 24-hour phone number, you can also make a payment Citibank, after filing a motion to compel individual arbitration of a class action that alleges it overcharged military credit customers, is now asking a North Carolina federal judge to dismiss 4 days ago · How Citi Applies Military Benefits. Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. To share with us your concerns or complaints, you may call our CitiPhone Hotline (65) 6225-5225 or (65) 6224-5757 (for International Personal Bank Clients), from Mondays to Fridays, between 8a. in Operations. GTCC will be removed from mission critical 15 days after your approved report date Complete and submit travel voucher. Citi Please Login to CitiManager: home. We’re always looking for dedicated, hard-working individuals who enjoy helping customers and making a social impact in the communities we serve. For CITI ® Travel Card and CITI One Card for U. • Joint Travel Regulations (JTR) Pertaining to per diem, travel and transportation allowances, relocation allowances, and certain other allowances of Uniformed Service Active Duty members, Uniformed Service Reserve Component members, DoD Questions about Citigold? Submit a request to be contacted by a Citi representative. Citi customer service is available 24 hours a day, seven days a week, at 1-800-200-7056. 31, Volume 4 [PDF, 10 pages], the Defense Travel Management Office (DTMO) manages the card program, providing guidance, policy, and training, and serves as a liaison to GSA, the travel card vendor, and DoD Component Program Managers on travel card related issues. IMO, the best thing about Citi's customer service is that it's rare to need to contact them. O. To apply for a Citibank Defense Travel Card, you need to follow these steps: Contact your government agency’s travel management office to verify your eligibility and obtain approval to apply for the card. pensionati@citi. Dec 15, 2024 · How much does Citi - Customer Service in the United States pay? The average Citi salary ranges from approximately $27,000 per year for Recovery Specialist to $355,756 per year for Global Services Specialist. Our hours of operation are: Business days from Monday to Thursday from 8:30 AM to 6:00PM Email: inps. Search available . ) How to resolve a problem with Citigroup. almost every upgrade or update has some bug that requires a call to their support line. If you are outside of the U. We are committed to empowering veterans, active-duty military personnel, and their families. Customer Service 1-800-950-5114 Outside of the United States, Call Citi collect at: 605-335-2222 (TTY: We accept 711 or other Relay Service) 24 hours a day, 7 days a week Or, call us at 1-800-374-9700 (For TTY: We accept 711 or other Relay Service). If you’re an active-duty service member facing financial issues like credit card debt or mortgage problems, you can contact Citibank for assistance at 1-877-804-1082. Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. are responsible for driving . DoD Frequently Asked Questions Oct 1, 2024 · Citi offers a robust selection of credit cards and banking services with significant perks for military service members, particularly under the Military Lending Act (MLA). Box 104, 38 Esplanade, St Helier, Jersey JE4 8QB. Government Employees Please contact CITI Customer Service Center at 1-800-200-7056 for information regarding the maximum Benefit amount Customer Service Opportunities at Citi Citi has established Customer Service, Fraud Support, Collections Support, and Credit Support operations in multiple locations throughout the United States. 16803 Public Affairs [L6] 1; 22363 Collections Multi Function Jun 29, 2022 · The Agency Program Coordinator Guide provides comprehensive information on managing the Department of Defense's Government Travel Charge Card program. Enter your account, Social Security, or tax payer read full answer Citibank is service mark of Citigroup Inc. Call: Citi INPS Pensioner Support Team from Monday to Friday between 08. English and Spanish speaking representatives and translation service for other languages are available. m. , call collect Citi Commercial Cards Customer Service Citi will provide the DoD and its employees with dedicated and responsive customer service representatives 24 hours a day, seven days a week, every day of the year through the Citi Customer Service Center. 1-800-325-2865. cards. You are accessing this computer system in order to service the U. 1-800-950-5114. Please call our Customer Service Center at 1-877-601-8029 to speak with a billing dispute expert. Dear JOHN DOE, Thank you for your Citi® Commercial Card request. citi. The Citi Double Cash ® Card is a Mastercard credit card that provides Cardmembers with cash back rewards. Contact Citi Cards. Ordering Replacement Cards If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. I travel a lot and rely on their online services, since I am rarely near a branch office. Box 6500 Sioux Falls, SD 57117 We are happy to assist you. comhome. 00 per hour for Support Specialist to $21. contact the Citi Customer Service Center. . Cards that have been reported Mar 17, 2022 · Citibank Customer Service: 1-800-200-7056 (or 757-852-9076 when calling collect) GTCC Travel Assistance Center: 1-888-HELP1GO (1-888-435-7146) Citi’s DoD Travel Card Webpage Sep 6, 2024 · So I talked to a CSR on the Citi Military Customer Service line because I got charged the AF on my Citi Premier this month. 22695 Collections & Credit International [L5] 1; 29107 PBWM - Customer Service - Citi Branded Cards [L6] 1; 29726 Enterprise Services and Public Affairs [L5] 1; 5000 Finance [L5] 1; 9921637 Receivables [L5] 2; MS_Level_6. Find local Citibank branch and ATM locations in San Antonio, Texas with addresses, opening hours, phone numbers, directions, and more using our interactive map and up-to-date information. 5 days ago · Some Citibank credit cards waive their annual fee for the first year as part of the standard offer. Purchase Rate: % -% Variable APR based on your creditworthiness. 00 (Italian local time). , Jersey Branch is regulated by the Jersey Financial Services Commission. Account Statement If you have an Individually Billed 29107 PBWM - Customer Service - Citi Branded Cards [L6] 1; 29542 Client Onboarding Operations [L5] 1; 29545 Business Transformation Operations [L5] 1; 29737 Client [L5] 43; 29887 USPB Operations Risk and Control [L5] 3; 30544 USPB Risk and Controls Data Support [L5] 2; 30655 PBWM - Customer Service - Service Digitization - EnterpriseRisk [L6] 1 The bank has more than 1,000 offices in 19 countries and provides customer service in over 160 languages. Account Statement contact the Citi Customer Service Center. After you report a lost or stolen card, Citi will send you a letter. Authorized by the DoDI 5154. Cardholders who have a credit balance on their account will be provided information on how to request the refund when selecting option #1 from the menu. S. They will also waive all fees on these accounts. If you can’t or don’t want to talk to Citibank customer service over the phone, there are a few alternatives. 5 points per $1 spent (5% back in rewards) on qualifying Best Buy ® purchases when you choose Standard Credit with your Best Buy Credit Card. To reach the Citi Customer Service Center, call 1-800-790-7206, 24 hours a day, seven days a week, every day of the year. Calling them at (800) 950-5114.
