Authenticator app automatically denying Head over to the Play Store (Android) or App Store (iPhone) to check if a newer Jul 6, 2020 · For the issue or requirement about Microsoft Authenticator App, such as receiving the request, how to re-add account, etc, there is the Microsoft Authenticator App forum. The problem is that the authenticator app is already open and I do not receive any code or notification. Download and install the Microsoft Authenticator app on your mobile device. There are several ways to resolve this issue. Aug 22, 2022 · Whenever I try to log in, the message "More information required" pops up and I need to approve sign in request from authenticator app. Network issues: If your device is not connected to the internet, or if there are network disruptions, the authentication process might fail. We really appreciate you sharing this thread, because in fact, this additional method of authentication (authenticator) protects your Microsoft account, which is why we recommend that users try two-factor authentication and add authenticators as an additional means of authentication in the first place. Unlike google I have no way to further investi Jun 7, 2022 · I have authenticator installed on my Android phone, trying to login my working Microsoft account on a lap top which requires the approval of authenticator, the notification did pop up, however, when I tried to click on Approve, it always proceed as Deny,… No. If it was after then perhaps they believed the password was incorrect as they didn’t gain access so tried again & that then showed under your account as an unsuccessful attempt. I pressed "block" but it still happening. I have all notifications on for the authenticator app. We believe they would conduct in-depth research on the problem you encountered and Aug 28, 2018 · when we try to authenticate through Microsoft Authentication App we are not getting any Notification Or Prompt. 1. Sep 27, 2023 · Authenticator blocks the request in the app before it reaches the requested cell phone, this occurs because I accidentally clicked on I don't recognize this request in the APP After that it stopped Nov 20, 2024 · Help!!We are having the problem below with the authenticator app -- cannot login to either account with it and constantly get into loops of it trying to login and failing whenever we try and do Apr 17, 2020 · I'm using Authenticator app for 2FA and up till now worked fine - I would get a request in the app to confirm the number displayed in browser and then confirm with my fingerprint. Jun 10, 2023 · Hello Josh, Welcome to Microsoft Community. It keeps coming up with 'Request denied'. Jan 26, 2024 · So, we would recommend you to kindly post your query to Microsoft Authenticator support Forum via Microsoft Authenticator - Microsoft Q&A Engineers who are dedicated into Microsoft Authenticator with rich experience and more resources can then assist efficiently. If you wish to approve the Dec 29, 2023 · You can then deny or approve the request if using an app or if sent a code via text/email to ignore it. Apr 2, 2024 · On the app I am told to enter the numbers shown on screen into the authenticator app, which is impossible because I am currently on a screen in the authenticator app which won't let me leave unless I cancel the request to login. Chances are either the person used the correct details either before or after you received the notification from the authenticator app. Aug 10, 2021 · Recently my MS Authenticator pop up several times, someone try to access my Microsoft service. . Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. It will ensure all the data is restored. It seems like I reported my own phone and now it's blocked or something and I can't authenticate and log into my own account. Thus when someone with the account details try’s logging in from an unknown device it’ll sent the authentication request to the app automatically. However recently everytime a request is triggered, the number flashes for second and then automatically fails to "Request Timeout" message. Aug 28, 2024 · The issue of not sending you a verification code when you authenticate in the Microsoft Authenticator app is usually related to the app's settings, device permissions, or account security settings. But I Jul 28, 2023 · Thanks a lot for this, it made one less frustrated Office user at our office :) It's curious that it seems impossible to disable enforcing of the app for all users, or that at least one user has to be forcibly enrolled in the Authenticator app. Mar 9, 2024 · When you login into the app, ensure not to sign in; instead, use the recovery option of the authenticator app. Sep 28, 2023 · First of all, make sure that the Authenticator app is updated and that you are using the latest version. If someone tried to sign in with your username and instead of a password login attempted for the authenticator request and you denied it, it would say "Unsuccessful sign-in" Session activity: "Request denied in app". If it is not already installed, you can install it from Apps@Work Jan 3, 2022 · When I try to add my account to the authenticator it asks me to open the authenticator and approve the request or enter the verification code. Authenticator App Setup Instructions . I have had multiple scenarios this week where the Microsoft Authenticator app has stopped displaying the approve/deny message. This is causing issues when users need to re set up the account in the Authenticator app. Phone settings: Check that your new phone has the Microsoft Authenticator app installed correctly, and make sure the app has permission to send Oct 6, 2018 · We turned off the ability to receive texts/calls and are forcing the Authenticator app. There is also an option on Teams that you can select if you are unable to access the authenticator app. Mar 14, 2023 · After when I tried to get into my account, the app wouldn't authenticate me. A few weeks ago, I switched phones, though, and used the old phone to set MS Auth into the new phone. Jan 28, 2024 · I’ve been trying to login to my Teams account but once I input my username and password I’m automatically sent to my Authenticator app where I’m presented with a two digit code to put into the Authenticator app THAT I’M ALREADY ON! It’s very infuriating and I’ve been stuck in this loop for a while! On a side note it seems that Microsoft understood that this gives people heart attacks and they are now asking you to confirm that you can access your authenticator app prior to sending the confirmation. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. I AM IN THE APP I CAN'T OPEN IT! Within a few seconds I get a response of "We didn't hear from you in time". Next, enable 2FA in your Robinhood app: Select Account (person) → Menu (3 bars) Select Security and privacy; Select Two-Factor Authentication; Choose the authenticator app you’d like to use; Select Open app to add your key to the authenticator app; Open your authenticator app, and confirm that you’d like to add Robinhood; Copy the But why, then, not all of the unsuccessful sign-ins trigger an Authenticator prompt and only some do? Yes those are unsuccessful sign ins and the reason behind why the unsuccessful sign ins triggers authenticator app to prompt is because the "hacker" has two options to hack your account, either the choose to "use a password" or " use Feb 6, 2024 · Also, for MS authenticator, see the Common questions about the Microsoft Authenticator app - Microsoft Support. Open your authenticator app and copy the security code for your account; Click enter the security code link and enter the security code from step (a) Sep 4, 2022 · I receive the prompt on the app "Approve sign in request" - open Microsoft authenticator app. However, this change will take time to roll out to all users. Apr 27, 2022 · Either you log into your Microsoft Account and authorize the setting up of a second authenticator App, or you go to your single Authenticator App and sign Microsoft out of it, thus freeing up the ability to sign into an App on another device. For personal devices, search Microsoft Authenticator in the Apple App Store or Google Play. You can enter the security code manually. Thankfully we have users that use the app already, so I could set it to one of them. It wil work. Dec 6, 2022 · Solution for App lock unable to turn it off. The problem is that I registered for my previous phone which I don't have access anymore. 1] Clear app cache and cookies for Microsoft Nov 19, 2024 · The app sends you a push notification, and you approve or deny the activity with just a tap. Jun 29, 2023 · The first time I set-up my account, I chose MS Authenticator as MFA source, and nothing else. I feel so bad that beside pressing "block" I can do nothing on it. Make sure you have the latest version installed. 7 Step 3: Select ‘Accept’ or ‘Deny’ You will be presented with the option to ‘Accept’ or ‘Deny’ the transaction. Uninstall the authenticator app > disable your mobile password (wheather screen lock, password etc) > install authenticator app > configure now. We suggest you post your requirement there, where would be the dedicated support teams to provide further and more efficient methods or suggestion to you. Jul 25, 2024 · Update the app: The Microsoft Authenticator may not work properly if you are using an outdated version of the app. We checked log its showing Facebook website and Gtalk Block when we allow it from firewall then we are start to getting Notifications and Approve - Deny Prompt. Alternatively, I suggest posting this issue in the Microsoft Authenticator app forum since the current forum channel you're posting focuses on Microsoft 365 for Business, especially Exchange Online builds. For state-issued devices, the app should automatically be installed. flskhjljauzydgpbrqaeytczbhbfthpigegaybcgiccljaeblttkoon